Privacy Policy

ITI treat the privacy of its members and web users very seriously and we take appropriate security measures to safeguard your privacy.

This Policy explains when and why we collect personal information about people who visit our website, our members, attend our events or purchase goods from our e-shop, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By supplying your data to us you’re agreeing to be bound by this Policy.

You have the right to ask for a copy of the information ITI hold about you at any time (see Data Subject rights).

Any questions regarding this Policy and our privacy practices or to request a copy of the data we hold please contact ITI Data Controller on email or by writing to ITI (Institute of Translation and Interpreting), FAO Data Controller, Suite 141, Milton Keynes Business Centre, Foxhunter Drive, Linford Wood, Milton Keynes, MK14 6GD. Alternatively, you can telephone 01908 325 250.

Who are we?

The Institute of Translation and Interpreting is the only UK-based independent professional membership association for practising translators, interpreters and language services businesses.

Founded in 1986 and with over 3,000 members, both in the UK and internationally, we are a significant resource within the industry.


Our objectives:

  • To serve as a forum for all those in the United Kingdom or elsewhere whose common interest is the quality of translation or interpreting for any purpose that needs high professional standards of communication and understanding
  • To secure better recognition of the value of the skills and experience of those professionally engaged in translation or interpreting
  • To undertake, encourage and fund research and any other activities conducive to the improvement of training and standards in the industry
  • To promote and enforce professional conduct among its members


What type of information is collected from you?

The personal information we collect might include your name, telephone number, address, email address, IP address, and information regarding what website pages are accessed and when.


How do we collect information from you?

We obtain information about you when you use our website; when you contact us about an event or training; apply for membership; or register to receive one of our news updates.


Use of 'cookies'

Like many other websites, we place a “cookie”, small pieces of information sent to your computer and stored on your hard drive, to allow us to recognise you when you return to the site. This helps us to improve our website and deliver a better service. This information does not identify you as an individual and is used only for tracking of site use.


If you do not wish to use “cookies” you may disable this option in your Internet browser settings. “Cookies” can also be removed easily from your computer.


All information that ITI hold concerning you will be held and processed by ITI strictly in accordance with the provisions of the general Data Protection Regulation (GDPR). Your personal information will be stored in our database, in the form of paper and electronic files. ITI protects the privacy of your information using secure servers and locked cabinets within a secure office and can only be accessed by authorised personnel.


Why do we collect your data?

Such data is used by ITI to administer our relationship with you and to provide you with information about our activities and for related purposes.


The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at


How we will use your information

We may use your information to:

  • administer your membership;
  • communicate with you about membership, research, recognition, code of conduct and other activities;
  • provide services you have requested;
  • seek your views or comments on the services we provide;
  • notify you of changes to our services;
  • conduct in-house research and statistical analysis;
  • allow you to participate in interactive features of our service, when you choose to do so;
  • to communicate regarding additional services which you have requested and that may be of interest to you. These may include information about industry trends, event activities and training opportunities;

We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us. We review our retention periods for personal information on a regular basis.

Sharing your data

Your information will not be passed to other companies other than those involved in the administrative activities of the membership organisation.


Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access those using links from our website.


What is the situation if you live outside the European Economic Area (EEA) or open information sent to you by us when outside the EEA?

Please be aware that if information via email or post is opened by you outside the EEA, then any personal data contained in that correspondence will be subject to local data protection laws, and may not be protected by the provisions of the Data Protection Act 1998.


Data Subject Rights


Rights to request the data we hold

The General Data Protection Regulation grants you the right to access particular personal data that we hold about you. This is referred to as a subject access request. We will respond promptly and certainly within one month from the point of receiving the request and all the necessary information from you.

Our response will include;

  • Sources from which we acquired the information;
  • The purposes for processing the information;

Invoking your rights

If you would like to invoke any of the above mentioned right, please write to ITI Data Controller on email or by writing to ITI (Institute of Translation and Interpreting), FAO Data Controller, Suite 141, Milton Keynes Business Centre, Foxhunter Drive, Linford Wood, Milton Keynes, MK14 6GD.

Alternatively call 01908 325 250.


Review of this Policy

We keep this Policy under regular review. This Policy was last updated in February 2018.

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