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The Getting it Right Guide: A buyer's guide to sourcing and using translation services. 

These booklets are available below as a PDF in a variety of languages, including English, US English, Brazilian Portuguese, French, German, Greek, Icelandic, Italian, Japanese, Russian, and Spanish.  

Guide overview

There are hundreds of ways a translation project can go off track: ridiculous deadlines, ambiguities in source text amplified by the translator not asking questions, misapplied MT (machine translation), no proofreading of typeset text by a native speaker, blissful unawareness of an over-confident translator operating in a vacuum, poor coordination of large projects, poor cheap freelance translator, poor expensive freelance translator, poor cheap translation company, poor expensive translation company, no client input, and on and on.

By applying even half the tips in this guide, you will improve your chances of getting a translation solution that works.

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