Our office team
For contact details, click on a team member's picture.
Paul Wilson
Caroline Wells
Jacqui Flint
Ann Brooks
Emma Cull
Carolina Alves
Emmeline Batchelor
Jacqui Wallace
Rachel O’Callaghan
Paul Wilson
- Email:
- [email protected]
- Phone:
- 01908 325250
Caroline Wells
- Email:
- [email protected]
- Phone:
- 01908 325256
Jacqui Flint
- Email:
- [email protected]
- Phone:
- 01908 325252
Ann Brooks
- Email:
- [email protected]
- Phone:
- 01908 325250
Emma Cull
- Email:
- [email protected]
- Phone:
- 01908 325250
Carolina Alves
- Email:
- [email protected]
- Phone:
- 01908 325250
Emmeline Batchelor
- Email:
- [email protected]
- Phone:
- 01908 325258
Jacqui Wallace
- Email:
- [email protected]
- Phone:
- 01908 325250
Rachel O’Callaghan
- Email:
- [email protected]
- Phone:
- 01908 325250
Our Board members
ITI is a Company Limited by Guarantee. Its elected board is responsible for all strategic, financial and membership aspects of the Institute. The ITI Board is made up of Paul Wilson, Chief Executive and the following ITI members (click on their picture to read more about them);
Nicki Bone MITI
Carmen Swanwick-Roa MITI
Marian Dougan MITI
Hannah Stacey MITI
Hayley Smith AITI
Francesca Matteoda MITI
Kerry Gilchrist MITI
Lloyd Bingham MITI
Fiona Gray MITI
Agata McCrindle
Nicki Bone MITI
Nicki graduated with an Honours Degree in Modern Languages from Coventry Polytechnic (now University) and then spent over 20 years working in international sales and marketing before becoming a freelance translator in 2013. She represents voting members on the Board.
Nicki offers translation, proofreading and commercial language services from French, Spanish, German and Italian into English.
With her extensive commercial experience and knowledge, she is a firm believer in enhancing the professional aspects and perceived commercial value of the translation industry.
Carmen Swanwick-Roa MITI
Carmen is a freelance translator from Spanish and Portuguese into English, specialising in the areas of medicine and international development.
She also works as a précis-writer for the World Health Organization and International Labour Organization, which involves travelling to Geneva to work in-house.
From 2014 to 2017, she worked part-time at the University of Leeds’ Centre for Translation Studies, first as a CAT technology demonstrator and then as a tutor in Portuguese-to-English translation.
She is a Committee member of the ITI Medical and Pharmaceutical Network.
Marian Dougan MITI
Marian has been a freelance translator for over 25 years, working from Italian and French into English. She lived in Italy for 24 years, and recently spent four years in Germany as an in-house translator/editor at the European Central Bank.
She is a member (and former committee member and Convenor) of ITI Scotnet, and a member of ITI-LIFTnet and the Italian Network.
She is very interested in outreach activity, and she loves sharing her enthusiasm for translation with pupils at local schools, through talks and participating in career days.
Hannah Stacey MITI
Hannah has over ten years’ experience working as a translator and running a busy team at Surrey Translation Bureau as Head of Translation Operations.
She translates from Italian into English and also revises translations from German, French and Portuguese into English. She enjoys writing in English and localising from other English variants into British English.
Her experience has familiarised her with the ins and outs of running a translation agency; the importance of sales, marketing and commercial awareness; and ensuring that the needs of in-house and freelance translators she works with are heard and met.
Hayley Smith AITI
Hayley is a recent Translation MA graduate and a relative newcomer to the profession.
Previously, she enjoyed a successful decade-long career in the not-for-profit sector, working with, and representing, a variety of stakeholders. As a result, she has a thorough understanding of the concerns and aspirations of new entrants to the language service industry alongside a keen grasp of business and governance issues.
She translates from French and Spanish. She is passionate about encouraging other students and early career professionals that it is never too early to begin CPD.
Francesca Matteoda MITI
Born and raised in London, Francesca is from a family of translators of Italian origin. After graduating with first-class honours in French and Italian from the University of Westminster, she continued there onto an MA in translation.
After three years as an in-house translator, Francesca started her freelance career in 2000 translating and revising medical and pharmaceutical texts from Spanish, Portuguese, French and Italian into English, as well as copy-editing texts written in English by non-native speakers.
She is a regular contributor to ITI MedNet, SpanNet and PortNet and she also mentors members from the first two of these Network groups.
Kerry Gilchrist MITI
Kerry worked in retail management, national and international customer services and international transport before starting out as a freelance translator in 2000. She has a BA in German and Russian and an MA in Translation Studies, as well as the CIOL Dip Trans.
Kerry translates from German and Dutch into English, covering arts, humanities, marketing, tourism and business, and has a particular interest in digital transformation, sustainability and the circular economy. She is also joint coordinator for the YTI, ITI's regional Yorkshire Network.
Lloyd Bingham MITI
Lloyd Bingham MITI runs Capital Translations in Cardiff, Wales. He works from Dutch, German, French and Spanish into English, specialising in business, technology and education. Lloyd is a member of ITI and SENSE, a committee member of ITI Cymru Wales and is a former tutor on ITI’s Starting Up as a Freelance Translator course.
Fiona Gray MITI
Fiona works from German to English and specialises in creative and marketing translation. Having spent several years in in-house proofreading, translation and project management roles, she started working as a freelance translator in 2016 and passed the MITI assessment in 2017.
Fiona is the Coordinator of the ITI East Anglia Network, a member of the ITI Membership Committee and the Marketing Tutor on our Setting Up as a Freelance Translator Course. She recently started mentoring through the ITI French Network Business Mentoring scheme and launched her own Business Buddy programme as a way of giving linguistic feedback and business guidance to translators just starting out in their careers.
Agata McCrindle
Agata is a Polish MITI translator and MITI interpreter. Her professional experience and academic background are in international business and law. For 15 years Agata combined public service interpreting with working for commercial enterprises interpreting and translating for businesses and chambers of commerce. In recent years, due to the outsourcing of interpreting services in the justice sector, Agata has shifted her focus to direct clients in the private sector.
She advocates the values of collaboration and use of technology. She co-founded and chairs the ITI Polish Network and runs CPD events for the LIFT Network.
Our Committees
ITI currently has the following committees:
Membership
Purpose:
- To oversee ITI membership applications based on the Institute's bylaws and quality standards
- To propose appropriate amendments to the bylaws and to create and update literature for applicants and their referees
Chair: Cate Avery
Professional Conduct
Purpose:
-
To investigate potential breaches of the ITI Code of Professional Conduct and to recommend disciplinary measures if such a breach has occurred
Chair: Vacant
Professional Development
Purpose:
- To organise and provide training courses, workshops and other learning events that count towards members' CPD activities
- To provide information and useful resources about career development
Chair: Kari Koonin
Fellowship
Purpose:
- To consider applications from Qualified Members (MITI) for Fellowship of the Institute and to advise the Board on such proposed appointments
Chair: Kirstin Heimerl-Moggan
Appeals
Purpose:
- To act as an independent panel for any appeals lodged as part of the assessment process, based on the Institute's bylaws
Chair: Francoise Vignon
ITI Networks Coordinator
Purpose:
- To act as the contact between the ITI Networks and the ITI Board, and to advise the Board on actions it should take under Bylaw 5
- Organisation of ITI Networks Coordinators' meetings
Coordinator: Nicki Bone
Nominations
Purpose:
- To ensure the procedures agreed by the ITI Board for the appointment of a Board Chair, Vice-Chair and Second Vice-Chair are followed
- To be responsible for identifying potential candidates to fill Board vacancies as and when they arise, speaking to such individuals to determine their suitability for and confirm their interest in the role, answering any questions raised by the same individuals regarding the role as a member of the Board.
Chair: Carmen Swanwick Roa