ITI application and membership terms and conditions

1.1. These terms and conditions apply to the provision of membership services by the Institute of Translation and Interpreting, a company registered in England and Wales under number 2166933 whose registered office is 141 Milton Keynes Business Centre, Foxhunter Drive, Linford Wood, Milton Keynes, MK14 6GD.

1.2. You are deemed to have accepted the terms and conditions when you submit your application or from the date of any performance of membership services (whichever happens earlier). These terms and conditions are the entire agreement between us.

1.3. We will use our reasonable endeavours to complete the performance of the membership services within the time agreed however time shall not be of the essence in the performance of our obligations.

1.4. Membership services are deemed to include but not limited to the provision of member benefits, enabling upgrades, access to member only areas on the ITI website, discounts on events and services, member only advice, use of designatory letters and logos.

1.5. We reserve the right to change these terms and conditions as we deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the ITI website and you are deemed to have accepted the terms and conditions on your first use of the website following the alterations.  

1.6. Membership of an ITI Network does not constitute individual or corporate membership of ITI nor does membership of ITI grant membership of any ITI Network.

1.7. We reserve all copyright and any other intellectual property rights which may subsist in the provision of our membership services. We reserve the right to take any appropriate action to restrain or prevent the infringement of such intellectual property rights.

1.8. During the process of application and supplying membership services ITI may gain access to, transfer, store or process personal data of applicants and members. This process takes place as defined within the General Data Protection Regulation (GDPR). Further details can be found in the ITI Privacy notice.

2.1. Individual Associate and Qualified MITI applications incur a £60 application fee.

2.2. All Corporate applications incur a £60 application fee.

2.3. Application fees paid are non-refundable regardless of whether the applicant is successful in their application.

2.4. It is the applicant’s responsibility, prior to starting the application process, to ensure that they have read and understood the criteria and requirements of the particular category for which they are applying and have established their ability to obtain and provide ITI with the required information within the application period.

2.5. Applicants have 12 weeks from paying the application fee to provide ITI with all the required application information and then submit in one email. Failure to do so within this time period will result in the application being declined as an incomplete submission and the applicant would be required to pay the application fee again and resubmit all information if they wish to reapply in the future.

2.6. ITI reserves the right to request additional information from applicants to establish their suitability to join ITI.

2.7. ITI will carry out all checks that are deemed relevant to establish a corporate applicant meets ITI’s exacting standards and is suitable to be associated with ITI’s good name and reputation.

2.8. ITI reserves the right to decline an application at its absolute discretion. ITI’s decision is final and no correspondence will be entered into.

2.9.The nature and format of the assessment for Qualified membership may change without notice.

2.10. By applying, all applicants are confirming that they have read and understood the Application and Membership terms and conditions and agree to abide by ITI's Code of Professional Conduct.

2.11. It is not ITI’s policy to store data once it is no longer required and therefore applicants should retain copies for their own records if they wish to, prior to submitting to ITI.

2.12. Applicants must provide an email address and agree to electronic correspondence for issues central to their application and membership, such as renewals information and updates about membership and governance. Further details can be found in the Privacy notice.

2.13. Applicants must be at least 18 years old.

2.14. Ex-members are not eligible to apply for 1st year Affiliate or 1st year Junior Associate categories, or Trial membership. Ex-members can return to membership under the Rejoining terms detailed below.

3.1. ITI reserves the right to remove or add a category of membership or change the joining criteria requirements without notice.

3.2. Certification seals are available to MITI and FITI, and Corporate LSP and Accredited LSP members and can only be purchased if the membership renewal fees are up-to-date.

3.3. Membership starts on the day the subscription fee is received for a period of 12 months and will be the renewal date in subsequent years.

4.1. Membership is renewable for a 12-month period.

4.2. The annual subscription is due on the renewal date each year.

4.3. Member benefits are suspended if the annual subscription is not received by the renewal date.

4.4. A member who has not paid their annual subscription fee within 30 days of their renewal date will be taken to have resigned their membership with immediate effect.

4.5. An existing member who upgrades their category of membership during their subscription year is liable for the new subscription rate, prorated for the remaining portion of their subscription year, from the date of change. 

4.6. If a member wishes to move to a category of membership with a lower fee the difference in subscription is not refundable.

5.1. These Terms and Conditions apply to applicants signing up for Affiliate membership in combination with an ITI event or special offer.

5.2. You are deemed to have accepted the terms and conditions when you submit your application.

5.3. Affiliate membership is for a period of six months from the date of payment after which membership will expire, if not renewed.

5.4. The six-month trial membership is not available to ex-members.

5.5. The six-month trial membership offer is only available to applicants once. If the membership expires at the end of the six-month period, subsequent applications will be treated as a rejoiner application and the standard Membership terms and conditions for ex-members will apply.

5.6. Affiliate membership benefits can be seen on the Affiliate member page.

5.7. Member rates and discounts are only available for events that occur within the six-month membership period.

5.8. If an event is booked at the member rate for a date after the membership has expired then the additional non-member charge will be payable.

5.9. Applications need to be approved according to the membership criteria and ITI reserves the right to decline a membership application at its absolute discretion. ITI’s decision is final and no correspondence will be entered into.

5.10. Members will be notified of their renewal options one month in advance of the expiry date. Membership will expire at the end of the six-month period if the renewal subscription is not paid by the expiry date.

5.11. Membership fees are non-refundable if a member wishes to cancel their membership during the six-month period.

5.12. Cancelling the event will also cancel the Trial Affiliate membership with immediate effect. Any refund for cancelling the event will be covered under the Online Event Terms and Conditions.

5.13. The Membership offer event ticket must be purchased with a Trial membership. If the Membership offer event ticket is purchased separately the event delegate must pay the outstanding Trial membership fee in order to attend the event.

5.14. A member can upgrade their membership during the six-month period by submitting the required application documentation and paying the difference in the subscription fees for the higher category.

5.15. ITI can terminate the provision of membership services immediately if ITI deems a member has breached the Code of Professional Conduct. Fees are non-refundable.

6.1. The full list of fees, charges and methods of payment are available in the Fees page and can change without notice.

6.2. After 30 days, annual subscription fees are non-refundable if membership is resigned for any reason during the membership year. If membership is resigned less than 30 days after the renewal or joined date then the subscription will be returned less a £25 administration fee.

6.3. Assessment fees are payable for those wishing to be assessed for Qualified Membership (MITI). Assessment fees are non-refundable if an applicant is unsuccessful in the assessment. Applicants must complete their assessment within 6 months of paying the assessment fee.

6.4. If an applicant no longer wishes to complete the MITI assessment after paying the assessment fee, the fee will be refunded less a £25 administration fee.

6.5. Annual subscription fees become payable once an application is accepted and the applicant/corporate is invited to join ITI.

6.6. Annual subscription fees are not subject to VAT. All other fees are inclusive of VAT.

6.7. ITI will suspend any further provision of membership services and will cancel or charge the non-member rates for future services and events which have been ordered or arranged during the period of membership, if the annual subscription is not paid in full by the renewal date, or the second payment is not received by the sixth month date for 50:50 subscription payments.

6.8. All payments must be made in GBP unless otherwise agreed in writing in advance of the payment.

6.9. Where a member inadvertently pays the annual subscription twice (e.g. via direct debit and bank transfer) the second subscription fee will be refunded less a £15 administration fee. Refunds can take up to 30 days to be processed.

7.1. These terms and conditions apply to members signing up for the 50:50 Direct Debit payment option to pay the annual membership subscription.

7.2. All membership categories, with the exception of Student, first-year Junior Associate, first-year Affiliate members and any trial membership packages that may be in place, are eligible to pay via the 50:50 payment option.

7.3. The applicant is deemed to have accepted these terms and conditions when they set up a Direct Debit payment for the 50:50 payment option.

7.4. The Direct Debit payment for the 50:50 payment option will remain in place for the payment of future membership subscriptions unless the member notifies ITI otherwise. 

7.5. ITI membership remains an annual membership and is conditional upon receipt by ITI of cleared funds for the two separate 50:50 payments.

7.6. A member who resigns without making the second 50:50 payment will be liable to pay this amount before they can rejoin as a member in the future. This will be in addition to the rejoining fee and annual subscription due at the time of rejoining.

7.7. When the member signs up for the 50:50 payment option, they reasonably believe that they will have the funds for both payments.

7.8. If the initial Direct Debit fails, ITI will contact the member within five working days of being informed of the failed validation or collection, to arrange payment of the total via a different method. If payment via an alternative method is not received within 30 days of the renewal date, the membership will automatically expire.

7.9. If the second Direct Debit fails at the sixth month point, the membership will be suspended immediately until receipt of the remainder of the membership subscription. If this is not received within 5 working days of the Direct Debit failure, the membership will expire alongside all associated benefits.

7.10. Once the membership has expired, the re-joining fee will be applicable.

8.1. ITI can terminate membership immediately if the member has breached the Code of Professional Conduct. Fees are non-refundable.

8.2. Members are required to give 2 months’ notice in writing before the end of their membership year to cancel their membership.

8.3. Membership will automatically expire if the annual subscription is not paid in full within 30 days of the renewal date, or the second payment is not received by the sixth month date for 50:50 subscription payments.

8.4. Upon resignation or revocation ex-members must return to ITI any property of the Institute, cease using any permitted designations, and remove all references to the Institute and its membership categories from their name, their communications channels and any marketing material.

8.5. Rejoining fees are applicable once a membership has expired.

8.6. If a member resigns or has their membership revoked during the membership year, the resignation is effective immediately and no refunds of part year subscriptions are payable.

8.7. Individual membership cannot be transferred.

9.1. An Ex-member may apply to rejoin the Institute at any point in the future. ITI reserves the right to refuse a request to rejoin the Institute. ITI’s decision is final and no correspondence will be entered into.

9.2. Members rejoining within 12 months of their expiry date will be liable for the back fees due from their renewal date and keep their continuous membership.

9.3. Members joining more than 12 months from their expiry date will start a new membership and will not retain their continuous membership.

9.4. All rejoining members will pay the rejoining fee in addition to the full annual subscription.

9.5. Members will return in the category they previously held.

9.6. Qualified members do not need to retake the MITI assessment where evidence of their previous Qualified membership can be shown by the member or ITI.

1. ELIGIBILITY

1.1 Membership pausing is available to individual members in the following categories:

• Student members
• Junior Associate (JAITI) members
• Associate (AITI) members
• Qualified (MITI) members
• Fellow (FITI) members
• Affiliate members

1.2 Membership pausing is NOT available to:

• Corporate members
• Accredited LSP members
• Members with outstanding payments or fees owed to ITI

1.3 Members must have held continuous membership for at least 2 years before being eligible to pause.

 

2. WHEN YOU CAN PAUSE

2.1 Membership can only be paused at the start of the membership year.

2.2 Requests to pause membership must be submitted to the Membership team at [email protected] at least 14 days before the start of your new membership year.

2.3 Pauses cannot be initiated mid-year. Members who wish to pause their membership after the start of the year must wait until their next membership renewal date.

2.4 Late requests received after the deadline may not be processed until the following membership year.

 

3. DURATION OF PAUSE

3.1 Membership can be paused for a maximum of 12 months.

3.2 Members must specify the intended duration of their pause when submitting their request.

3.3 Only one pause is permitted within any 5-year period.

 

4. FEES & PAYMENTS

4.1 No refunds: Members who have already paid their annual membership fee for the year in which they wish to pause will NOT receive a refund. We will take this that they wish to have full membership for the next year, and they can then pause at the start of the next membership year.

4.2 Payment requirement: Members must be fully paid up with no outstanding fees or debts to ITI to be eligible to pause.

4.3 No fee applies for pausing membership

4.4 Resumption fee: When resuming membership, members will pay the standard membership fee applicable to their membership category at that time.

4.5 Assessment fees: Members who have paid assessment fees cannot pause their membership until the assessment process is complete. Assessment fees are non-refundable.

 

5. WHAT HAPPENS WHEN MEMBERSHIP IS PAUSED

5.1 Immediate suspension of benefits: All membership benefits are suspended for the duration of the pause, including but not limited to:

• Access to member-only areas of the ITI website
• ITI Bulletin subscription
• Free and discounted webinars and training
• Member discounts on events and conferences
• Directory listing (if applicable)
• Use of ITI membership logos and designations
• Voting rights
• Ability to hold elected positions

 

5.2 Membership status: During the pause period, the member's status will be recorded as "Paused" in ITI's systems.

5.3 Communications: Members on pause will continue to receive essential communications from ITI (e.g., information about the pause, resumption reminders) but will not receive member newsletters, Bulletin, or promotional materials.

5.4 Data retention: ITI will retain the member's account and data during the pause period in accordance with our Data Protection Policy.

5.4 Professional standards: Members remain bound by the ITI Code of Professional Conduct even while membership is paused.

 

6. QUALIFIED MEMBERS (MITI/FITI)

6.1 Use of designation: Members with Qualified (MITI), Fellow (FITI) or Associate (AITI) status CANNOT use their designation, post-nominal letters, or logos while their membership is paused.

6.2 Directory listing: MITI and FITI members will be removed from the public ITI Directory for the duration of the pause, and also the Member Check function of the ITI website.

6.3 Qualification retention: The underlying qualification remains and can be referenced on your CV, but if your membership is paused, you cannot use your designation (see 6.3).

6.4 CPD requirements: CPD obligations are suspended during the pause but will resume upon reactivation. Members should maintain records of any CPD undertaken during the pause period, which can be logged in their My ITI profile for that CPD year when they return. Please note: ITI cannot add CPD activity to previous CPD years (i.e. from 1 May – the start of the new CPD year – CPD that was completed before 1 May falls into the previous CPD year and cannot be logged), however, if members keep a log of their activity and can prove that they have fulfilled their CPD hours during their pause year, we will be happy to credit them with this.

 

7. RESUMING MEMBERSHIP

7.1 Automatic reminder: ITI will contact members 1 month before their pause period ends to remind them about resumption.

7.2 Resumption process: To resume membership, members must:

• Confirm their intention to resume their membership at their renewal date
• Pay the applicable annual membership fee
• Update their profile information if needed

7.3 Automatic expired membership: If a member does not respond to resumption reminders or does not pay the membership fee by the end of the grace period of their renewal (30 days after the renewal date), their membership will lapse entirely and they will need to rejoin as a new member, which will incur an additional fee.

7.4 Membership category: Members will resume at the same membership category they held before pausing. If members wish to upgrade their membership from the join category, they can do so by writing to [email protected] after they have paid their rejoining fee.

7.5 Reactivation timing: Membership benefits will be restored within 5 working days of payment being received.

7.6 MITI/FITI resumption: Qualified and Fellow members will have their directory listing and designation usage rights restored upon resumption and payment.

 

8. EARLY RESUMPTION

8.1 Members may request to resume their membership before their intended pause end date.

8.2 Early resumption is subject to:

• Written request to [email protected]
• Payment of the remaining term of their membership fee for that year (pro rata)
• Approval by ITI (normally granted within 5 working days)

8.3 Early resumption can only take effect from the start of a calendar month.

 

9. CANCELLATION OF PAUSE

9.1 Members may cancel a pause request if:

• The pause has not yet started
• The request to cancel is received before their renewal date

9.2 Once a pause has commenced, it cannot be cancelled. Only early resumption is available (see section 8), which will incur the remaining pro rata fee of their membership for that year.

 

10. REASONS FOR PAUSE AND EVENTS

10.1 Members do not need to provide a reason for pausing their membership, however, we would appreciate knowing the reason, which may be one of the following:

• Extended leave (sabbatical, parental leave, travel)
• Health reasons
• Financial hardship
• Temporary career break
• Study/education
• Other personal circumstances

10.2 Existing bookings: Members who have booked and paid for events that occur during their pause period should contact [email protected] to discuss options (transfer, credit, or refund subject to event T&Cs).

10.3 New bookings: Members cannot book member-rate events while their membership is paused. They may book at non-member rates if events are open to non-members.

 

11. IMPACT ON CONTINUOUS MEMBERSHIP

11.1 Length of membership: Paused periods do not count toward the total length of membership for eligibility purposes.

11.2 Loyalty recognition: Paused periods will affect recognition for long-term membership milestones (e.g., 10-year member certificates). For example, if you pause your membership for a year in your first 5 years at ITI, you will need to complete a sixth full year of membership in order to be eligible for your 5-year continuous membership badge.

11.3 Upgrade eligibility: Time spent on pause does not count towards the experience requirements for membership upgrades (e.g., Junior Associate to AITI, AITI to MITI, MITI to FITI).

 

12. ITI NETWORKS

12.1 ITI Networks run independently and autonomously from ITI, so members will need to let the relevant Network coordinators know that they have paused their membership. Many ITI Networks do not require the people within their Network to also be members of ITI, but members who have paused their membership with ITI should let their Network know of their pause in case being a member of ITI is a requisite of being in that particular Network. 

12.2 Members may remain ITI Network members at the discretion of the individual Networks.

 

13. EXCEPTIONS & SPECIAL CIRCUMSTANCES

13.1 The aim of this pause policy is to help members who need it most, so whilst the standard terms of the pause policy apply for all members choosing the pause their membership, ITI may make exceptions to these terms in exceptional circumstances including but not limited to:

• Serious illness or injury
• Bereavement
• Maternity/paternity/adoption leave
• Military deployment
• Natural disasters or force majeure

 

13.2 Requests for exceptions should be made in writing to [email protected] with supporting information.

13.3 All exception requests will be considered on a case-by-case basis at ITI's discretion.

 

14. CHANGES TO MEMBERSHIP FEES

14.1 If membership fees increase during a member's pause period, the member will pay the new rate when resuming.

14.2 ITI will notify members of any fee changes before their pause ends.

 

15. CHANGES TO MEMBERSHIP STRUCTURE

15.1 If ITI's membership categories or structure changes during a pause period, ITI will contact affected members to discuss their options before resumption.

15.2 Members will be placed in the closest equivalent membership category if their previous category no longer exists.

 

16. COMPLAINTS & APPEALS

16.1 Members who believe their pause request has been unfairly denied may appeal in writing to the ITI CEO within 14 days of the decision.

16.2 Appeals will be reviewed within 21 days and a final decision communicated in writing.

16.3 Members may submit complaints about the pause process through ITI's standard complaints procedure.

 

17. AMENDMENTS TO POLICY

17.1 ITI reserves the right to amend this pause policy at any time.

17.2 Changes will be communicated to all members via email and published on the ITI website.

17.3 Changes will not affect pauses already in progress unless legally required.

17.4 Members will be subject to the pause policy in effect at the time they request to pause.

 

18. HOW TO REQUEST A PAUSE

18.1 To request a pause, members must:

• Email [email protected] with subject line "Membership Pause Request"
• Provide: Full name, member number, membership category, intended pause duration, and reason (optional, at your discretion)

18.2 Requests must be submitted at least 14 days before the start of your new membership year.

18.3 ITI will confirm receipt of the request within 5 working days and confirm approval/denial within 10 working days.

 

19. CONTACT

For questions about pausing membership, please contact:

• Email: [email protected]
• Phone: 01908 325250